Terms & Conditions
Last Updated: October 11, 2026
Welcome to Zevique. These Terms & Conditions govern your access to and use of the Zevique website and your purchase of products through our online store. By using our website or placing an order, you agree to these terms.
1. About Zevique
Zevique is an online jewellery store offering jewellery products for customers through its website. We aim to provide accurate product information and a convenient shopping experience.
2. Products and Product Information
We make reasonable efforts to display accurate product descriptions, photographs, prices and availability. Product colours and appearance may vary slightly depending on screen settings, lighting and photography.
Product availability may change without notice. If a product becomes unavailable after an order is placed, we will contact the customer regarding the available options and any applicable refund.
3. Customer Responsibilities
Customers must provide accurate and complete information when placing an order, including their name, delivery address, phone number and email address.
Customers must use the website lawfully and must not attempt to disrupt its operation, submit fraudulent orders, misuse payment facilities or interfere with website security.
4. Prices and Payments
All product prices and applicable delivery charges will be displayed on the website or during checkout before the order is completed.
Payments must be made through the payment methods available at checkout. Orders may be subject to payment verification and product availability.
Customers must not use stolen payment details or engage in fraudulent transactions. If a payment is unsuccessful or remains pending, the order may not be processed until the payment status is verified.
5. Orders and Order Acceptance
Placing an order constitutes a purchase request. An order is subject to confirmation, successful payment where required, and product availability.
If we cannot fulfil an order, we will inform the customer and arrange any applicable refund in accordance with our policies and applicable law.
6. Shipping and Delivery
Orders are shipped according to the Shipping & Delivery Policy published on our website. Delivery estimates may vary depending on the destination, courier services and circumstances beyond our reasonable control.
Customers are responsible for providing a correct and complete delivery address.
7. Cancellation, Returns and Refunds
Order cancellations, returns, replacements and refunds are governed by our Cancellation & Refund Policy.
Customers should review that policy before placing an order. Any applicable eligibility requirements and reporting procedures will be explained in the policy and applied in accordance with applicable consumer protection laws.
8. Intellectual Property
Unless otherwise stated, the text, website design, logos, product photographs, graphics and other original content published on the Zevique website are owned by Zevique or used with permission.
You may not copy, reproduce, distribute, modify or commercially use this content without prior written permission, except where permitted by law.
9. Website Availability and Limitation of Liability
We make reasonable efforts to keep our website available and its information accurate. However, temporary interruptions, technical errors or inaccuracies may occur.
To the extent permitted by applicable law, Zevique will not be responsible for indirect losses arising from temporary website interruptions or circumstances beyond our reasonable control.
Nothing in these terms excludes or limits any consumer rights or liability that cannot lawfully be excluded or limited under applicable law.
10. Privacy and Personal Information
Personal information provided during browsing, ordering or payment will be handled in accordance with our Privacy Policy.
Customers should review our Privacy Policy to understand how their information is collected, used and protected.
11. Third-Party Services
Our website may use third-party services, including payment gateways and delivery providers, to process transactions and fulfil orders. Such services may be subject to their own terms and privacy policies.
12. Complaints and Dispute Resolution
If you have a concern about an order or our services, please contact us first through the Contact Us page on our website so we can try to resolve the issue.
These terms are subject to applicable laws in India. Disputes will be handled by the appropriate authorities or courts having jurisdiction under applicable law.
13. Changes to These Terms
We may update these Terms & Conditions when necessary. The revised version will be published on this page with an updated date. Changes will apply as permitted by applicable law.
14. Contact Us
For questions about these Terms & Conditions, orders or products, please contact us using the contact details provided on the Contact Us page of our website.
By using our website or placing an order, you acknowledge that you have read these Terms & Conditions.