Overview
At Zevique, we are committed to delivering your orders safely and efficiently. This Shipping Policy outlines our shipping process, estimated delivery timelines, and important information regarding order fulfillment.
By placing an order on our website, you agree to the terms outlined below.
Order Processing
All orders are processed within 1–3 business days after order confirmation. Orders are not processed, shipped, or delivered on Sundays or public holidays.
During peak seasons, promotional events, or high order volumes, processing times may be slightly extended.
Shipping Time
Estimated delivery times may vary depending on your location:
- Metro Cities: 3–7 business days
- Other Cities and Towns: 5–10 business days
- Remote Areas: 7–14 business days
Please note that delivery times are estimates and may be affected by courier delays, weather conditions, or other unforeseen circumstances.
Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before payment is completed.
From time to time, Zevique may offer free shipping promotions on selected orders or products.
Order Tracking
Once your order has been shipped, you will receive a tracking number and shipping confirmation via email, SMS, or WhatsApp (where applicable).
You can use the tracking information to monitor the status of your shipment.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details at the time of purchase.
Zevique is not responsible for delays or delivery issues caused by incorrect or incomplete address information provided by the customer.
Delayed or Lost Shipments
While we work with trusted courier partners, delivery delays may occasionally occur due to circumstances beyond our control.
If your order appears delayed or lost, please contact our support team, and we will assist in resolving the issue.
Damaged Packages
If your package arrives visibly damaged, please contact us within 48 hours of delivery and provide clear photos of the package and product so that we can investigate the matter.
International Shipping
Currently, Zevique ships within India only. International shipping services may be introduced in the future.
Need Help?
If you have any questions regarding shipping, order tracking, or delivery, our support team is here to assist you.
Email: [zeviqueofficial@gmail.com]
Thank you for shopping with Zevique. We appreciate your trust and look forward to delivering your order with care.
